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Can I still put my original stopwatch back?
Yes. The installation is fully reversible and uses the original wiring harness, so the factory unit goes back in exactly as it came out. Keep it in a drawer.
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Can I suggest a feature?
Please do — get in touch. Firmware is updated regularly and a good proportion of what’s in the product now — configurable bars, oil pressure on the 987.1, GT3 support, the lap timer, Bluetooth TPMS — came directly from customer suggestions.
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Is this a Porsche part?
No. 997 Chrono is not affiliated with, endorsed by, or connected to Porsche AG or any of its subsidiaries. All trademarks and brand names are the property of their respective owners. See our product disclaimer.
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Who makes this?
It’s designed and built in the UK by a 997.1 owner. It started with off-the-shelf components and custom wiring looms and has moved to a bespoke PCB — the CANBUS decoding, interface and firmware are all developed in house. The design goal from the outset was that it should be genuinely plug and play.
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How do warranty returns work?
Contact us first and we’ll arrange it. In most cases we’ll send a replacement out rather than have you wait — we don’t want anyone sitting without a display. If you need to send a unit back from outside the UK, get in touch and we’ll sort out the details between us.
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What’s the returns policy?
90-day no-quibble returns and a one-year warranty. Full details are on our returns and warranty page.
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How do I order the display and the retrofit harness together?
Order the display on the website as normal, then drop us an email with your order number and we’ll include the harness in the package.
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Can I just give you my card details over the phone?
We’d rather you ordered on the website. The payment processor handles all card and security details, which is considerably safer than us handling them. We’re always happy to talk anything through by phone first, though.
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My payment was declined but my bank says it went through
Get in touch. We’ve had occasional issues where a plugin update broke part of the checkout flow, and we’d rather fix it than have you keep retrying. We can always take the order manually.
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The checkout says “invalid address” or won’t let me enter my address
This is almost always down to the country or state field. Make sure the country is set correctly and any required state or region is selected, then try again. If you’re using Apple Pay or another express checkout method, add your address first before selecting the payment method — the quick-pay routes can fail if…